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Jewelry & Watch Hospital

Jewelry repair

Dent and hollow gold repair.

Hollow gold looks heavy but is made from thin metal, so it dents and crushes easily. Many dents can be worked out, and small holes or splits can be repaired. Severe damage sometimes means replacing a section.

When you might need it.

  • A hoop earring or bangle has a dent or flat spot
  • A hollow rope or link chain has a crushed section
  • There's a small hole or split in the metal

What’s involved.

  1. Assessing the metal

    Hollow pieces are checked for how thin the metal is and whether it can be reshaped safely.

  2. Reshaping

    Dents are worked out gently where the metal allows.

  3. Repairing holes

    Small holes and splits are closed, often with a laser welder, and the area is refinished.

Preliminary pricing.

Your preliminary price range is free and comes from your photos. The final price is confirmed after we inspect the piece in hand, and no work starts until you approve it.

What affects the price

  • The size and depth of the dent
  • How thin the metal is
  • Whether a section needs replacing
  • Finishing after the repair

If you’re mailing it in

Pack hollow pieces in a hard box so they can't be crushed further in transit.

Start with photos. Don’t ship anything until we’ve agreed on shipping and insurance with you.

Get a free estimate

Common questions.

Can every dent be removed?

Not always. Very thin or creased metal may not reshape cleanly. We'll tell you honestly from photos and on inspection.

Can a crushed chain section be replaced?

Sometimes. It depends on the chain style and whether matching links can be made or found.

Send photos. Get a price. Decide from there.

The estimate is free and takes a few minutes. You’re under no obligation to go ahead.

Get a free estimate