Skip to content
Jewelry & Watch Hospital

Watch repair

Watch case and bracelet polishing.

Cases and bracelets collect scratches and dings. Refinishing reduces them and restores the contrast between brushed and polished surfaces. Polishing removes a little metal, so we talk with you first about how far to go.

When you might need it.

  • The case or bracelet is covered in fine scratches
  • Brushed and polished surfaces have lost their contrast
  • There's a deeper ding or scrape on the case

What’s involved.

  1. Your preference first

    Some owners want a refreshed case; others want original edges and marks kept. We follow what you choose.

  2. Refinishing

    Surfaces are refinished in their original style, brushed or polished, keeping edges as crisp as possible.

  3. Protecting the watch

    The movement and dial are protected during refinishing, and seals are checked afterwards.

Preliminary pricing.

Your preliminary price range is free and comes from your photos. The final price is confirmed after we inspect the piece in hand, and no work starts until you approve it.

What affects the price

  • Case only, or case and bracelet
  • The depth of scratches and dings
  • The case material and finish
  • Whether the watch is opened

If you’re mailing it in

Send photos in good light that show the scratches you'd like reduced.

Start with photos. Don’t ship anything until we’ve agreed on shipping and insurance with you.

Get a free estimate

Common questions.

Will polishing affect my watch's value?

Heavy polishing can soften edges, which some collectors dislike. A light refinish, or none, may suit a collectible watch better. We'll advise.

Can deep dings be removed completely?

Not always without removing too much metal. We'll tell you what's realistic.

Send photos. Get a price. Decide from there.

The estimate is free and takes a few minutes. You’re under no obligation to go ahead.

Get a free estimate