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Jewelry & Watch Hospital

Watch repair

Bezel and insert replacement.

Rotating bezels and their inserts take knocks and fade in the sun. A bezel that's bent, won't turn, or has a cracked insert can be repaired or replaced.

When you might need it.

  • The bezel insert is cracked, chipped, or faded
  • The bezel won't turn, turns too freely, or has come off
  • The bezel is dented or bent

What’s involved.

  1. Diagnosis

    We check the bezel, insert, and the spring or click that makes it turn.

  2. Replacement

    The insert, spring, or whole bezel is replaced with a part that fits your watch.

  3. Checking the fit

    The bezel is checked for alignment and action.

Preliminary pricing.

Your preliminary price range is free and comes from your photos. The final price is confirmed after we inspect the piece in hand, and no work starts until you approve it.

What affects the price

  • Insert only or full bezel
  • The watch model
  • Parts availability
  • Whether the case needs refinishing

If you’re mailing it in

Send a close photo of the bezel and insert, and of the case back or model number if you can.

Start with photos. Don’t ship anything until we’ve agreed on shipping and insurance with you.

Get a free estimate

Common questions.

Will you use original parts?

We tell you before the work what part we'd use and where it comes from, so you can decide.

Can a faded insert be kept?

Yes. Some owners prefer a faded original insert. Tell us and we'll leave it.

Send photos. Get a price. Decide from there.

The estimate is free and takes a few minutes. You’re under no obligation to go ahead.

Get a free estimate